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Getting Started with CAN for Windows NT

This appendix describes how to troubleshoot problems and answers some 
common questions.

The NI-CAN Configuration utility contains configuration information for 
all of the CAN hardware it is aware of that is installed in your system. To 
start the NI-CAN Configuration utility, double-click on the NI-CAN 
Configuration icon in the Control Panel:

•

Windows NT 3.51: Open the Control Panel in the Main group of 
the Program Manager.

•

Windows NT 4.0 or later: Select Start»Settings»Control Panel.

If the CAN interface you are looking for is not listed under NI-CAN 
Configuration, the CAN interface is not properly installed. For National 
Instruments CAN hardware, this means that the interface is not physically 
present in the system. If the interface is firmly plugged into its slot and the 
problem persists, contact National Instruments.

The following sections explain common error messages generated by the 
NI-CAN Diagnostic utility.

This error occurs if the memory resource or interrupt resource assigned to 
a CAN interface conflicts with the resources being used by other devices 
in the system. If a resource error occurs, click on the Resources button 
in the NI-CAN Configuration utility to view the board resources. For the 
PCMCIA-CAN, change the conflicting resource shown in Resources until