Konica Minolta pi6000 00-gb 用户手册

Troubleshooting

12-2

Pi6000

If the problem still appears after the above actions are taken, refer to 
the manual of the Di620.

* Continued from the

previous page (Printing
does not start even if print
processing in the 
computer has been
completed.)

The printer cable is 
disconnected.

Make sure that the Pi6000 is 
connected to the computer 
properly.

The printer driver selected 
for printing is not for the 
Di620.

Check the printer name 
selected in the “Print” dialog 
box.

An incomplete print job is 
present in the Di620, causing 
the printer to wait.

Refer to the job list shown on 
the control panel of the 
Di620 to check the job print 
order.

The print job is  locked.

Refer to the job list shown on 
the control panel of the 
Di620 to check whether the 
print job is locked. If so, 
unlock it.

The connection of Pi6000 to 
the network has not been 
established.

Consult with the network 
manager.

The print job was canceled.

Check the control panel of 
the Di620.  If an error is 
displayed, check the error 
list, see page 12-4.

Multiple copy sets were 
mistakenly sorted and 
stapled together as a single 
large set.

The settings in certain DTP 
software applications may 
conflict with the printer driver 
settings.

In the application, set collate 
to off and copy count to one. 
In the printer driver, set the 
desired collate and copy 
count settings.

A large number of copies 
was mistakenly printed.

The settings in certain DTP 
software applications may 
conflict with the printer driver 
settings.

In the application, set collate 
to off and copy count to one. 
In the printer driver, set the 
desired collate and copy 
count settings.

A document containing more 
than 500 pages cannot be 
printed.

A document with a maximum 
of 500 pages can be 
processed by the Di620.

Reduce the number of 
document pages or set the 
Di620 to the printer mode.