Garmin Index™ Smart Scale 业主指南

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页码 19
Troubleshooting
Software Updates
Your device receives software updates automatically when it is 
connected using Wi
‑Fi technology.
Getting More Information
• Go to 
.
• Go to 
.
• Go to 
, or contact your Garmin dealer 
for information about optional accessories and replacement 
parts.
Tips for Erratic Body Composition Data
If body composition data is erratic or does not appear, you can 
try these tips.
• Stand with your feet placed flat on the glass surface of the 
scale. Do not contact the screen or the Garmin logo.
• Verify the surface of the scale is dry before use.
• Do not wear socks or shoes.
• Use the device under the same circumstances and at 
approximately the same time of day each time you use the 
device.
• Garmin recommends waiting two hours before using the 
device after eating, drinking, exercising, bathing, or visiting a 
sauna.
My device is recognizing me as a guest or 
another user
• Verify your initials and weight on your Garmin Connect 
account.
• When a user name appears on the screen, tap the scale to 
move to the next user.
The device distinguishes between users based on weight and 
frequency of use. If another person with similar 
characteristics uses the device, it is possible for the device to 
select the wrong person.
My device is not recording measurements
• Verify the battery is not low.
• Verify you have completed the setup process and that the 
device is connected using Wi
‑Fi technology.
Resetting to Factory Defaults
You can reset all the options on your device to factory default 
values.
NOTE: Resetting the device to factory default values does not 
delete information saved to your Garmin Connect account.
On the underside of the scale, hold RESET for 5 seconds.
Troubleshooting
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