IDS GeoRadar Srl SRS-FW400 用户手册
IDS Ingegneria Dei Sistemi S.p.A.
Protocol: MN/2009/030 - Rev. 1.2
Safe Rail System Data Acquisition Software
61
/
76
As y ou can see fro m the followin g scr een, (Fig. 6-4) y ou are giv en a console, just
containin g the
containin g the
Chat, Video and Leave S ession commands.
Fig. 6-4 – Welcome to Webex S upport Center window
At this p oint, IDS Customer Care can p erform a ran ge of op erations on y our
desktop :
desktop :
•
Request control of the desktop using the Request Control command.
•
Give y ou control of the IDS desktop using the Shar e Control command.
•
Request to disp lay the remote desktop using Request View.
•
Share the visualisation of the IDS desktop using Share View.
Before each command is activated, y ou are asked for confir mation through the
followin g window (Fig. 6-5).
followin g window (Fig. 6-5).
Fig. 6-5 – Command acceptance window