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Fargo Electronics, Inc.
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
3
Troubleshooting the LCD Messages (continued)
LCD Message
Cause
Solution
CARD JAM:
TRANS
TRANS
A card is jammed in the
Transfer Station of the
Printer.
Transfer Station of the
Printer.
See the
Resolving the Card Jam
procedure.
CARD NOT
FOUND
FOUND
The card being
processed cannot be
found.
processed cannot be
found.
Press RESUME to load the next
card or CANCEL. See
card or CANCEL. See
Resolving
.
MULTIPLE FEED
Two or more cards may
have been fed from the
Card Hopper.
have been fed from the
Card Hopper.
If so, remove the fed cards and
verify the card thickness setting is
set to the thickness of your cards.
See
verify the card thickness setting is
set to the thickness of your cards.
See
Resolving a Card Not Fed
Error (Cards will not feed off the
Hopper)
Hopper)
.
Press RESUME to continue.
Clean Printer
For best Printer
performance, replace the
Cleaning Cartridge Tape
and clean the Printers
Feed Rollers and
Printhead at this time.
performance, replace the
Cleaning Cartridge Tape
and clean the Printers
Feed Rollers and
Printhead at this time.
See
Cleaning
.
E-Card Encoder
Startup Error
Startup Error
A problem was detected
during Printer start-up.
during Printer start-up.
If this problem persists, call for
technical assistance. See
technical assistance. See
E-card
.
E-CARD STARTUP
ERROR
ERROR
A problem was detected
during Printer start-up.
during Printer start-up.
If this problem persists, call for
technical assistance. See
technical assistance. See
E-card
.
EEPROM
CORRUPT
CORRUPT
EEPROM restored with
factory default values.
factory default values.
No action needs to be taken.
EJECTING
Indicates cards are
ejecting.
ejecting.
No action needs to be taken.
EJECTING CARD
The system Firmware
has detected a card
already in the Printer and
is ejecting it.
has detected a card
already in the Printer and
is ejecting it.
This card has been ejected;
however, it may contain encoded
data and therefore should be
disposed of properly.
however, it may contain encoded
data and therefore should be
disposed of properly.
Continued on the next page