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About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those recorded on its built-in answering system and those
recorded in your service provider’s voicemail (fees may apply). Your
telephone’s built-in answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
messages: those recorded on its built-in answering system and those
recorded in your service provider’s voicemail (fees may apply). Your
telephone’s built-in answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
If
and XX New messages display on the handsets and the message
window on the telephone base flashes, there are new messages in the
built-in answering system. To listen to messages recorded on your digital
answering system, press
built-in answering system. To listen to messages recorded on your digital
answering system, press
/PLAY/
STOP
on the telephone base. To listen
to messages with a handset, see To listen to messages with a handset on
page 125.
page 125.
If
and New voicemail display on the handsets, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
Answering system