Whirlpool Washer 3LWTW4740YQ 用户手册

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页码 64
12
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience
Possible Causes
Solution
Feet may not be in contact with the 
floor and locked.
Front and rear feet must be in firm contact with floor, and  
washer must be level to operate properly. Jam nuts must be 
tight against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 19 mm  
(3/4") piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Load could be unbalanced.
Load dry items in loose heaps evenly around basket wall.  
Adding wet items to washer or adding more water to basket 
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Normal Regular cycle and Super or Large Load Size for  
oversized, non-absorbent items such as comforters or  
poly-filled jackets.
Empty pockets before washing. Loose items such as coins  
could fall between basket and tub or may block pump.  
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, 
buckles, or zippers touch against the basket.  
Objects caught in washer drain 
system.
Clicking or metallic 
noises
Gurgling or humming
It is normal to hear the pump making a continuous humming 
sound with periodic gurgling or surging as final amounts of  
water are removed during the Drain & Spin cycles.
Washer may be draining water.
Check the following for 
proper installation or  
see “Using Your  
Washer” section.
Washer may not be level.
Vibration or Off-Balance
Noises
TROUBLESHOOTING
Washer not level.
Water may splash off basket if washer is not level. Check that 
load is not unbalanced or tightly packed.
Fill hoses not attached tightly.
Tighten fill-hose connection. 
Make sure all four fill hose flat washers are properly seated.
Drain hose connection.
Pull drain hose from washer cabinet and properly secure it to 
drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks 
or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check 
all household plumbing for leaks (laundry tubs, drain pipe, 
water pipes, and faucets.)
Fill hose washers.
Check the following for 
proper installation:
Improper loading can cause basket to be out of alignment  
and cause water to splash off tub. See “Using Your Washer”  
for loading instructions.
Washer not loaded as  
recommended.
Water Leaks
Washer not performing as expected
Washer won’t run  
or fill, washer stops  
working or wash light 
remains on (indicating 
that the washer was  
unable to fill  
appropriately)
Check for proper water supply.
Both hoses must be attached and have water flowing to  
inlet valve.
Both hot and cold water faucets must be turned on. 
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Humming
You may hear the hum of the sensing spins after you have 
started the washer. This is normal. Sensing spins will take  
several minutes before water is added to the washer.
Fill light is on.