Xerox 701P47393 用户手册

Remote Monitoring is a timer-based script that automatically 
captures and transmits machine data to Xerox Support. Job data 
is not captured using Remote Monitoring. Collected machine data 
is transmitted to Xerox Support at regular intervals. Xerox uses 
this information to identify and resolve issues. When you receive a 
Remote Monitoring Support Request, you only need to accept the 
request once. The scheduled data collection and transfer will then 
occur automatically.

NOTE: To protect your privacy, Job data is not transmitted to 
Xerox at regular intervals. Job data is transmitted only if a Job 
Capture is performed directly via the Capture or Capture & 
Transfer page. 

Data Capture & Transfer is a script that customers are asked 
to execute when additional job and machine data is required. 
When Xerox Support needs additional data, you will receive a 
Support Request.

The Update Attributes Support Request enables the Xerox 
Support team to remotely update device attributes. Examples 
of device attributes typically included within this type of 
Support Request include enabled or disabled logging, the 
frequency of Remote Monitoring (RM), or the canceling of a 
Support Request.

The Execute Script Support Request enables the Xerox 
Support team to execute an installed script. For example, you 
may be asked to execute a script that restores machinery to 
the factory settings.