DISH Network 612 用户手册

The receiver is downloading 
current software.

It is very important for the receiver to get the latest software 
to function properly. The download may take several 
minutes. Do not disturb or unplug the receiver during this 
time.

The receiver gives you three 
chances to enter the correct 
password. If you fail to do so, the 
receiver “times out” and will not 
allow you to try again for several 
minutes.

Wait a few minutes and then try again to enter the password.

 The “time out” feature is designed to prevent someone 

from trying password after password until he or she happens 
to guess the right one and so gains unauthorized access to 
the receiver.

You may not have connected the 
receiver to an active telephone 
line or broadband Internet 
connection, or the telephone line 
or Internet connection may be 
defective.

Connect the receiver to an active telephone line or 
broadband Internet connection. Make sure that the 
telephone line or Internet connection to which you connect 
the receiver is working properly.

 To order Pay-Per-View programs, you must keep each 

receiver connected to an active telephone line or broadband 
Internet connection. The receiver uses the telephone line to 
make toll-free calls (when the phone is not in use) or the 
Internet connection to send purchase information to DISH 
Network.

You may have selected the Reset 
Factory Defaults option. 

If you want to reset the receiver to its factory default settings, 
select Yes. If you do not want to reset factory defaults, select 
No.

You enter a channel number. The 
channel changes, but not to the 
channel number you entered.

You may have made a mistake 
entering the channel number, or 
the channel number you entered 
may be invalid. If so, the channel 
displayed is the closest possible 
to the channel you entered.

•

Try entering the channel number 
again.

•

Reset the receiver using the 
instructions on page 97.

When changing channels, using the 
Program Guide, Browse, or other 
channel lists, some of the channels 
you subscribe to are not listed.

•

If you entered the number for 
a channel that you have not 
subscribed to, the receiver will 
change to the channel and 
display a message indicating 
it is not part of your 
subscription.

•

If a Favorites List other than 

All Chan

 is applied, the 

receiver will skip channels that 
are not on the applied list.

•

If you have set up the to hide 
adult channels or to hide 
locked channels, these 
channels are not displayed in 
the Program Guide or other 
channel lists.

•

If you want to buy a channel, go to 
www.dishnetwork.com/myaccount, 
select the Customer Support option 
from the receiver’s menu, or call the 
Customer Service Center at 1-800-
333-DISH (3474).

•

Press GUIDE on the remote control, 
and press it again until it says All 
Chan at the top of the screen. 

•

Change the Hide Adult or Hide 
Locked setting to include these 
channels in the Program Guide and 
other channel lists.