DISH Network 612 用户手册

In the Program Guide, some 
channels have a red background.

Red means that you have not 
subscribed to that channel. You 
must subscribe to a channel 
before you can view it.

•

If you want to buy a channel, go to 
www.dishnetwork.com/myaccount, 
select the Customer Support option 
from the receiver’s menu, or call the 
Customer Service Center at 1-800-
333-DISH (3474).

•

Reset the receiver (page 97).

You try to display future programs in 
the Program Guide or Browse 
Banner, but find you cannot.

The Program Guide and Browse 
Banner can display programs 
scheduled for an extended, but 
not unlimited time beyond the 
present.

Try displaying the Program Guide again 
later. By that time, it may show 
programs for the time and date you 
want.

You try to display programs that have 
ended in the Program Guide or 
Browse Banner, but find you cannot.

The Program Guide and Browse 
Banner can display only 
programs that have not yet 
ended. These features cannot 
display a time earlier than the 
present.

Contact the program providers (for 
example, the channel or network 
affiliate that broadcast the program) for 
details on past programs.

When you are using the Program 
Guide or Browse Banner, some 
channels are missing.

•

You may have applied a 
Favorites List other than the 
list named All Chan.

•

You may have set up the 
Program Guide so that when 
the receiver is locked, the 
Guide hides adult channels

•

You can change the applied 
Favorites List while using the 
Program Guide by pressing the 
remote control Guide button. You can 
choose another custom Favorites 
List, the All Chan list, which includes 
all the channels, the All Sub list, 
which includes all subscribed 
channels, or the All HD list, which 
includes all subscribed HD channels. 

•

Unlock the receiver for the Program 
Guide to display adult channels.

The receiver front panel power light is 
on, but the TV image is black, blue, or 
snowy.

•

The TV set may not be 
working properly.

•

The TV may be connected to 
the wrong input.

•

If the TV and the receiver are 
working properly, there may 
be interference with the 
satellite signal.

•

Verify the TV is set to the correct 
input or channel for your setup.

•

Make sure that the TV set is plugged 
into a working electrical outlet.

•

Make sure that the TV is turned on.

•

Use the RECOVER button (page 73).

•

Make sure that the TV is connected 
properly to the receiver.

•

Make sure that the TV’s text mode 
and closed captioned features are 
turned off. 

•

Make sure that the TV brightness and 
contrast are adjusted correctly.