DISH Network 612 用户手册

The receiver front panel power light is 
on and there is a good picture on the 
TV set, but you do not hear any 
sound.

•

You may have muted the 
sound, or set the volume so 
low that you cannot hear it.

•

The audio connections may 
not be properly connected.

•

You have selected Dolby 
Digital Only when there is no 
Dolby Digital soundtrack.

•

Check the volume level on the TV or 
audio device. Turn off the mute or 
turn up the volume, as required.

•

Check the audio connectors and 
cables from the receiver to the TV or 
the sound system.

•

Check the TV speakers or the sound 
system.

•

In the Dolby Digital menu, select 
Dolby Digital/PCM for the audio 
output. If your decoder/amplifier will 
not accept Linear PCM digital input, 
use the analog connections instead.

You hear a foreign language with a 
program.

You may have set the receiver to 
select an alternate audio 
language. The program may be 
in a foreign language. 

Press the MENU button on your remote. 
From the Main Menu, select 
Preferences, then Alternate Audio, 
and choose the language that you 
prefer.

Caller ID is not working.

•

You do not have Caller ID 
service from your local phone 
company. 

•

Your phone line is not 
connected to the phone jack 
on the back of the receiver.

•

You do not have the Caller ID 
option enabled. 

•

Verify that Caller ID is a service 
provided by your local phone 
company. 

•

Verify that you have connected the 
phone line to the phone jack on the 
back of the receiver. 

•

Press the Menu button on your 
remote. From the Main Menu, select 
System Setup, then Installation, 
and then Caller ID. Select the Enable 
Caller ID option.

While you are making a telephone 
call, you hear “clicks.”

The receiver may have tried to 
send Pay-Per-View purchase 
information to DISH Network 
using your phone line. When the 
receiver found that the telephone 
was busy, it automatically 
disconnected.

You do not have to do anything. You 
can always use your telephone line, 
because the receiver automatically 
hangs up if it finds the line is busy.

You pick up the telephone to make a 
call, but you do not hear a dial tone.

The receiver was sending Pay-
Per-View purchase information 
to DISH Network using your 
phone line. When the receiver 
found that the telephone was 
busy, it automatically 
disconnected.

Hang up, and then pick up the 
telephone again to get a dial tone.