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页码 135
Reference
 107
Troubleshooting Tables
Favorites Lists     
Timers   
What Is Happening
Possible Reason
What to Do
You press the remote GUIDE button 
while the Program Guide is 
displayed. You find that you can 
apply only the All Chan, All Sub, or All 
HD list.
If you have not added channels 
to any custom Favorites List, you 
will be able to apply only the All 
Chan, All Sub, or All HD lists.
You must add channels to a custom 
Favorites List before you can apply it.
You try to change the 
All Chan, All Sub, or All HD list. The 
receiver displays an ERROR 
message.
The receiver will not allow you to 
change the All Chan, All Sub, or 
All HD lists.
Choose another list to change. The All 
Sub list includes all channels that are 
part of your subscription. The All HD list 
includes all high-definition channels that 
are part of your subscription.
You try to apply an empty Favorites 
List. The receiver displays an 
ERROR message.
The receiver will not allow you to 
apply an empty list.
Choose another list to apply, or add at 
least one channel to the empty list.
A Favorites List does not show 
channels that you know you have 
added to it.
If you have set the receiver to 
hide adult channels or hide 
locked channels, these channels 
are not included in the Program 
Guide or other channel lists.
Change the Hide Adult or Hide Locked 
setting on your receiver if you do not 
want these channels excluded from the 
Program Guide or other channel lists. 
Refer to page 38.
What Is Happening
Possible Reason
What to Do
You try to set up an event timer and 
the receiver displays a message 
noting that the program is locked.
You must enter the password 
before you can create an event 
timer for a locked program.
To create an event timer for the 
program, first enter the password.
You try to set up an event timer and 
the receiver displays a message 
noting that the program is a Pay-Per-
View event.
You must order a Pay-Per-View 
event before you can create an 
event timer for it.
To create an event timer for the event, 
first order it.
You try to set up an event timer, but 
the receiver displays an Error 
message giving you the option to 
delete an event timer that was set up 
earlier.
You already have set up the 
maximum number of event 
timers.
To be able to set up a new event timer, 
delete one of the event timers you set 
up earlier.
You set up an event timer, but the 
receiver does not tune to the channel 
of the program, or does not record the 
program.
You may have set up a 
Reminder but what you should 
have set up is an Auto-Tune or a 
DVR timer.
Remember that a Reminder just 
reminds you that the program is about to 
start. An Auto-Tune timer reminds you 
and tunes the receiver to the program. A 
DVR timer reminds you, tunes the 
receiver, and records the program to the 
receiver’s hard drive.