DISH Network 512 用户手册

This table describes some on-screen messages in the order of their message numbers. Find the message 
number in the upper right corner of the message displayed on your TV screen, and then find the 
matching number in this table. 

•

There may be a problem with the 
multi-dish switch.

•

Check the coaxial cables and their connections to and from the 
multi-dish switch. Make sure that all required cables are in 
place, and check that all cable connections are tight and dry (for 
outdoor cables). If this does not work, call the Customer Service 
Center for help.

•

Heavy rain, snow, or cloud cover 
may be interfering with 
transmission of the satellite 
signal, or there may be other 
interference.

•

Note the local weather conditions. Remove any snow or other 
debris which may have collected on the satellite dish.
Make sure that the satellite dish has a clear line of sight to the 
satellite. Check whether branches or leaves have grown into the 
line of sight.

•

Make sure that the satellite dish is aimed at the satellite. Check 
the strength of the signal using the Point Dish/Signal menu. 
Consult your installer to re-aim the dish, if necessary, to obtain 
the strongest possible signal.

•

The wrong type of coaxial cable 
may be used in the system, or the 
cable run length may be too long. 
Or, there may be a problem with 
the multi-dish switch.

•

Make sure the system uses RG6 coaxial cable; if not, call your 
dealer or installer.

•

Check the dish-to-receiver cable run length; if it is over 200 feet, 
call your dealer or installer.

•

Check the coaxial cables and their connections to and from the 
multi-dish switch. Make sure that all required cables are in 
place, and check that all cable connections are tight and dry (for 
outdoor cables). If this does not work, do the Check Switch 
test.

•

The receiver may not yet have 
been authorized via the satellite 
signal. The satellite dish may 
have moved so that it is no longer 
picking up the satellite signal. 
The cable connections may have 
loosened or have moisture inside. 
There may be an interruption of 
the satellite signal.

•

If you have authorized the receiver, wait a few minutes to see if 
the message is removed. Make sure that all required cables are 
in place, and check that all cable connections are tight and dry 
(for outdoor cables).

•

Make sure that the satellite dish has a clear line of sight to the 
satellite. Check whether branches or leaves have grown into the 
line of sight.

•

Check that the Signal Strength bar in the Point Dish/
Signal menu is green and displays the word Locked. If not, 
contact your installer to re-aim the satellite dish. If you have not 
authorized the receiver, call the Customer Service Center for 
help.

•

The receiver may not be 
connected to an active telephone 
line.

•

The credit limit may have been 
suspended.

•

You must connect the receiver to an active telephone connection 
at all times. If you install two or more receivers, you must 
connect each receiver to an active telephone connection at all 
times.

•

Call the Customer Service Center for help checking the credit 
limit, and/or to get authorization to make a purchase.

•

Maybe the receiver is connected 
to a DSL (Digital Subscriber 
Line) phone line.

•

Install a DSL filter between the receiver and the telephone wall 
jack. You can obtain the filter from your DSL provider. 

•

Viewers in specific areas are 
prohibited from watching certain 
programs. For example, viewers 
who live close to a particular 
football stadium may be 
prohibited from watching 
football games that are played in 
that stadium.

•

Remember that the program providers specify which programs 
are “blacked out” for which viewers, not DISH Network™.