用户手册 — BlackBerry Enterprise Server 4.1 for MDS Applications, 20u

目录

• Choosing a BlackBerry Enterprise Server upgrade option

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  • Upgrading the BlackBerry Enterprise Server software by overwriting the existing version

    6
  • Upgrading the BlackBerry Enterprise Server by using a new computer

    6
  • Verify the BlackBerry Enterprise Server version from which you are upgrading

    7
• System requirements

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  • System requirements: BlackBerry Enterprise Server

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  • System requirements: BlackBerry Attachment Service

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  • System requirements: BlackBerry Manager

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  • System requirements: BlackBerry MDS Connection Service

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  • System requirements: BlackBerry MDS Integration Service

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  • System requirements: BlackBerry Router

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  • System requirements for optional environments and features

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  • Unsupported environments

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• Setting up the database connection

  13
  • Specifying permissions when connecting to the BlackBerry Configuration Database using Microsoft Windows authentication

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    • Specifying MSDE 2000 permissions for the Microsoft Windows account

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    • Assign Microsoft SQL Server permissions to the Windows account

      13
  • Configuring authentication to the BlackBerry MDS Integration Service database

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• Upgrading the BlackBerry Enterprise Server software by overwriting the existing version

  15
  • Upgrade the BlackBerry Enterprise Server software

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  • Improve the startup performance of the BlackBerry Enterprise Server

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• Upgrading the BlackBerry Enterprise Server by using a new computer

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  • Prerequisites: Upgrading the BlackBerry Enterprise Server software

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  • Install BlackBerry Enterprise Server version 4.1 SP7 on the new computer

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  • Move user accounts to the new BlackBerry Enterprise Server

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    • BESMigration tool parameters

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  • Prevent the old BlackBerry Enterprise Server from connecting to the BlackBerry Infrastructure

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  • Improve the startup performance of the BlackBerry Enterprise Server

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  • Start the new BlackBerry Enterprise Server

    20
• Troubleshooting the BlackBerry Enterprise Server upgrade process

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  • A third-party tool did not install and the BlackBerry Enterprise Server setup application closed

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  • Previous version detected but no database available

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  • You cannot resolve errors that occur when you move users

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  • You encounter errors when you try to upgrade the BlackBerry Configuration Database

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  • The setup application prompts you for access to the installation media for Microsoft .NET Framework version 1.1

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  • Restore a BlackBerry Configuration Database

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• Upgrading the BlackBerry Device Software

  23
  • Permitting users to upgrade the BlackBerry Device Software at their computers

    23
  • Upgrading the BlackBerry Device Software at a central computer

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  • Pushing the BlackBerry Device Software and the BlackBerry Desktop Software to users' computers

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• Permitting users to upgrade the BlackBerry Device Software at their computers

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  • Configure a network drive

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  • Save the BlackBerry Device Software installation files to the network drive

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  • Verify the version of the application loader tool

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  • Sending the BlackBerry Desktop Software or BlackBerry Device Manager installation files to users' computers

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    • Send the BlackBerry Device Manager installation file to users' computers

      26
    • Send the BlackBerry Desktop Software installation file to users' computers

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  • Synchronizing wireless data automatically

    27
  • Create the BlackBerry Device Software upgrade instructions for BlackBerry device users

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  • Confirming that the BlackBerry Device Software upgrade process completed successfully

    27
    • Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed successfully

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• Upgrading the BlackBerry Device Software at a central computer

  29
  • Configure a network drive

    29
  • Save the BlackBerry Device Software installation files to the network drive

    29
  • Create a software configuration for the BlackBerry Device Software

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  • Assign the software configuration to a user

    30
  • Upgrade the BlackBerry Device Software at a central computer

    30
  • Verify that the BlackBerry Device Software upgrade at a central computer completed successfully

    31
• Pushing the BlackBerry Device Software and the BlackBerry Desktop Software to users' computers

  32
  • Configure a network drive

    32
  • Install the BlackBerry Device Software on the network drive

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  • Save the BlackBerry Desktop Software installation file to the network drive

    33
  • Synchronizing wireless data automatically

    33
  • Send the installation files for the BlackBerry Desktop Software and the BlackBerry Device Software to users using a third-party application

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  • Confirming that the BlackBerry Device Software upgrade process completed successfully

    34
    • Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed successfully

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• Troubleshooting

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  • When users click the link to the application loader tool in the upgrade instructions, the upgrade process does not start

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• Glossary

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• Legal notice

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