用户手册 — Cisco FL-GK-NEW-3745=

目录

• Getting Started with Cisco Hosted Unified Communication Services

  1
• Contents

  3
• Preface

  9
• Introducing Cisco Hosted Unified Communications Services

  15
  • Cisco Hosted Unified Communications Services Overview

    15
  • Virtualized Communications Services

    17
  • Hosted Unified Communications Services Platform Components

    18
    • VisionOSS BVSM

      19
    • Cisco Unified Communications Manager

      20
    • Cisco PGW

      20
    • Cisco H.323 Signaling Interface

      21
    • Gatekeeper

      22
    • Trunking Gateway

      22
    • Voice Mail

      22
      • Cisco Unity Unified Messaging Option

        23
      • IP Unity Option

        24
    • Attendant Consoles

      24
    • Billing

      26
    • Application Servers

      26
    • Business CPE

      26
  • Planning the Hosted Unified Communications Services Implementation

    27
    • Planning Tasks

      27
    • Design Workbook

      28
    • Dial Plan

      28
    • Standard Equipment Naming Conventions

      29
  • Hardware, Network, and Software Requirements

    29
    • Hardware Requirements

      29
    • Network Configuration and NAT

      30
    • Firewall Rules

      30
    • Class of Service

      32
    • Software Requirements

      32
      • VisionOSS BVSM and Core Dial Plan Requirements

        32
      • Cisco Unified Communications Manager Requirements

        33
      • Cisco PGW Transit Switch Requirements

        34
  • Implementation and Configuration Summary

    34
• Configuring Hosted Unified Communications Services Components Before Loading Bulk Data

  37
  • Manually Configuring Cisco Unified Communications Manager

    38
    • Cisco Unified Communications Manager Configuration

      38
      • Server Identity

        39
      • Date/Time Groups

        39
      • Enterprise Parameters

        40
      • Automated Alternate Routing Group

        42
      • Music on Hold Server

        43
      • Conference Bridge

        44
      • Transcoder

        45
    • Cisco Unified IP Phone Services

      46
      • Login/Logout Services for Extension Mobility

        46
      • Roaming Login/Logout Services for BVSM User Roaming

        47
      • Cisco Unified IP Phone XML Services

        48
    • Template Configuration

      49
      • Phone Button Template

        49
      • Softkey Template

        51
    • Verifying Cisco Unified Communications Manager Configuration

      52
  • Applying Static Configuration to the Cisco PGW

    57
    • Central Gateway Cisco PGW Breakout

      57
    • Cisco PGW, HSI and Cisco Unified Communications Manager Interface Configuration

      59
    • ILGW Dial Plan

      63
    • Example Cisco PGW Static Configuration

      63
  • Applying Static Configuration to the Cisco HSI

    69
  • Applying Static Configuration to the Cisco H.323 Gatekeeper

    71
• Managing the Hosted Unified Communications Services Platform with VisionOSS BVSM

  73
  • BVSM GUI Overview

    74
  • Loading Bulk Data for Initial Configuration

    74
  • Setup Tools

    75
  • Dialplan Tools

    76
  • Provider Administration

    78
  • Network

    80
  • Resources

    82
  • General Tools

    84
  • General Administration

    86
  • Location Administration

    88
  • Self Care

    89
• Using Bulk Loaders for the Initial Configuration of Hosted Unified Communication Services Components

  93
  • Using BVSM Bulk Loaders

    93
    • Overview

      94
    • Dial Plan Model Loaders

      94
    • Configuration Loader

      95
    • Customer Loader

      98
  • Performing the Initial Configuration

    99
    • Overview

      100
    • Loading the Dial Plan Model Workbook

      100
    • Loading the Configuration Workbook

      102
    • Loading the Customer Workbook

      104
  • Testing and Verifying Initial Configuration

    107
    • Testing the Platform in the Data Center

      107
    • Testing the Platform in the Network

      108
    • Verifying Bulk Loading

      108
    • Verifying Cisco Unified Communications Manager Publisher from the System Menu

      109
    • Verifying Cisco Unified Communications Manager Publisher from the Services Menu

      109
    • Verifying Cisco Unified Communications Manager Publisher From the Devices Menu

      110
    • Verifying Cisco PGW After Loading Bulk Data

      111
• Backing Up and Reinitializing Hosted Unified Communications Services Components

  113
  • Backing Up Cisco Unified Communications Manager and Cisco PGW

    113
    • Backing-up Cisco Unified Communications Manager

      114
    • Backing Up the Cisco PGW

      115
  • Restoring Cisco Unified Communications Manager and Cisco PGW Configuration

    116
    • Restoring Cisco Unified Communications Manager Configuration

      117
    • Restoring the Cisco PGW Configuration

      117
    • Listing the Cisco PGW Backup Files

      117
    • Restoring the Cisco PGW Backup File

      117
    • Restoring the Cisco PGW to Clean Status

      118
  • Backing up and Restoring BVSM

    119
  • Clearing a Cisco Unified Communications Manager Cluster

    120
  • Initializing the Cisco PGW

    123
  • Initializing BVSM

    125
• Sample Hosted Unified Communications Services Build of Materials

  129
  • BOM Tool

    129
  • BOM Examples

    129
    • Reference Platform BOM Example

      130
    • Production BOM Example

      131
• Glossary

  135
• Index

  141