Cal Flame Portable Spa User Manual

2009 Portable Spa

LTR20091000, Rev. A

47

This limited warranty is effective for portable spas manufactured after November 24, 2008 .
All Cal Spas portable spas are warranted to be free from defects in material and workmanship at the time if 

delivery. This warranty becomes valid at time of purchase and ends either by specified time-frame listed above, 

owner-transfer, relocation, or installation of any component other than by manufacturer.
This limited warranty is only valid on portable spas delivered in the United States and Canada. However, it does 

not apply to special offers and events and extends through the selling dealer to the original purchaser at the 

original site of installation. This warranty excludes Designer Series in-ground spas.

Family series, 

Escape and Victory 

Xtreme spas

Avalon, Classic, 

Fitness and 

Galaxy spas

Spa Shell / Structural
LMS warrants against the loss of water through the spa shell due to defects 

in materials and/or workmanship.

3 Years

5 Years

Interior Surface – Altair Plus /Quarite Plus
LMS warrants against cracks, blisters, peeling, discoloration and delamination 

of Altair Plus / Quarite Plus interior surfaces.

3 Years

5 Years

Interior Surface – Standard Acrylic / Quarite
LMS warrants against cracks, blisters, peeling, discoloration and delamination 

of standard acrylic/quarite interior surfaces.

3 Years

5 Years

Equipment
LMS warrants the spa’s electrical and electronic components, specifically: 

the  control  system,  pumps  and  air  blowers  against  malfunction  due  to 

defects in materials and/or workmanship.

3 Years

5 Years

Plumbing
LMS warrants all factory installed plumbing and Eliminator™ Plus Wet Ends 

from loss of water due to defects in material and/or workmanship.

3 Years

5 Years

Cabinets
LMS warrants Cal Premium™, Cal Select™ and Cal Stone™ panels against cracking and warping. Cabinet surface 

peeling, blistering, fading, or delamination are specifically excluded from this warranty for a period of three years.

Electrical and Electronic Components
LMS warrants stereos, DVD players, TVs and the LED light source one year.

Components
LMS warrants manufacturer-installed XL Heat Exchanger™ and Cal Zone Quest 2000 Ozonator™ against malfunction 

due to defects in materials and/or workmanship for the lifetime of the spa. After the original expressed spa warranty 

coverage from date of delivery has expired, lifetime warranty covers parts only. Specifically excludes replacement 

ozone cartridge, which has a one year warranty.

Manufacturer Warranty
Cal Spas electronic component warranty is extended through the manufacturer of the product including, but not 

limited to: televisions, stereos, DVD players, etc. Spa covers are warranted for one year by manufacturer unless 

otherwise specified.

Warranty Performance
In  the  event  of  a  malfunction  or  defect  covered  under  the  terms  of  this  warranty,  the  factory  authorized  selling 

dealer is responsible for performing all necessary repairs. To obtain service, contact the selling dealer. In the event 

the consumer is unable to obtain satisfactory customer service from the selling dealer, written notification must be