Toshiba SATELLITE P500 User Manual

9-12

User’s Manual

Troubleshooting

Also refer  to your USB device’s documentation. 

On-screen pointer does 

not respond to mouse 

operation 

The system might be busy. If the pointer is 

shaped as an hourglass, wait for it to resume its 

normal shape and try again to move it. 

Make sure the mouse is properly connected to 

the USB port. 

Double-clicking does 

not work 

Try changing the double-click speed setting in 

the mouse control utility. 

1. To access this utility, click 

, Control Panel, 

Hardware and Sound, and the Mouse icon.

2. Select the Buttons tab in the Mouse 

Properties window.

3. Set the double-click speed as required and 

click OK.

The mouse pointer 

moves too fast or too 

slow 

Try changing the speed setting in the mouse 

control utility. 

1. To access this utility, click 

, Control Panel, 

Hardware and Sound, and the Mouse icon.

2. Select the Pointer Options tab in the Mouse 

Properties window.

3. Set the pointer speed as required and click OK.

The mouse pointer 

moves erratically 

The mouse might be dirty. Refer to your mouse 

documentation for instructions on cleaning. 
If problems persist, contact your dealer. 

USB device does not 

work 

Check for a firm cable connection between the 

USB ports on the computer and the USB device. 

Make sure the USB device drivers are properly 
installed. Refer to your Windows

®

 7 

documentation for information on checking the 

drivers.
If problems persist, contact your dealer.