HP (Hewlett-Packard) 3020 User Manual

●

A single sheet of media might be defective. Try reprinting the job.

●

The moisture content of the media is uneven or the media has moist spots on the surface.
Try printing on different media. See 

 for more information.

●

The media lot is bad. The manufacturing processes can cause some areas to reject toner.
Try a different type of media.

●

The print cartridge might be defective. See 

 for more

information.

●

For Windows printer drivers, check Type is: on the Paper tab or the Paper/Quality tab,
and make sure that it is set to the appropriate media. See 

For Macintosh printer drivers, check Type is: on the Paper/Quality tab or the Paper tab
(the Paper Type/Quality tab for some Macintosh drivers), and make sure that it is set to
the appropriate media. See 

If these steps do not correct the problem, contact an HP-authorized dealer or service
representative. See the support flyer that came with your device for information about
contacting HP.

●

Make sure that the priority input tray is in place.

●

The photosensitive drum inside the print cartridge might be scratched. Try installing a new
HP print cartridge. See the start guide for instructions.

ENWW

Print quality is unacceptable