HP (Hewlett-Packard) 3020 User Manual

●

Make sure that the priority input tray is in place.

●

Decrease the print density setting by using the HP toolbox. This decreases the amount of
background shading. See the device software Help for more information.

●

Change the media to a lighter basis weight. See 

information.

●

Check the device environment. Very dry (low humidity) conditions can increase the
amount of background shading.

●

Install a new HP print cartridge. See the start guide for instructions.

●

The fuser temperature might be too low. For Windows printer drivers, check Type is: on
the Paper tab or the Paper/Quality tab, and make sure that it is set to the appropriate
media. See 

For Macintosh printer drivers, check Type is: on the Paper/Quality tab or the Paper tab
(the Paper Type/Quality tab for some Macintosh drivers), and make sure that it is set to
the appropriate media. See 

●

If toner smears appear on the leading edge of the media, the media guides might be dirty.
Wipe the media guides with a dry, lint-free cloth. See 

information.

●

Check the media type and quality.

●

Try installing a new HP print cartridge. See the start guide for instructions.

Chapter 8 Troubleshooting

ENWW