HP (Hewlett-Packard) 3020 User Manual

This section provides information about the following topics:

●

Preventing problems

●

Identifying and correcting copy defects

The following are a few simple steps you can take to improve copy quality:

●

Copy from the flatbed scanner. This will produce a higher quality copy than copying from
the automatic document feeder (ADF).

●

Use quality originals.

●

Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear
images and problems with the OCR application. See 

 for

instructions.

●

If your device frequently feeds more than one page at a time, the separation pad might
need to be replaced. For more information, see 

.

●

Use or make a carrier sheet to protect your originals.

Recurring feed problems indicate the copier/separation pad is worn. See 

for more information about contacting an authorized service provider.

Chapter 8 Troubleshooting

ENWW