Lenovo 3000 V100 User Manual
Chapter
6.
Getting
help
and
service
Getting
help
and
service
If
you
need
help,
service,
technical
assistance,
or
just
want
more
information
about
Lenovo
computers,
you
will
find
a
wide
variety
of
sources
available
from
Lenovo
to
assist
you.
This
section
contains
information
about
where
to
go
for
additional
information
about
Lenovo
computers,
what
to
do
if
you
experience
a
problem
with
your
computer,
and
whom
to
call
for
service
should
it
be
necessary.
Microsoft
Service
Packs
are
the
latest
software
source
for
Windows
product
updates.
They
are
available
via
Web
download
(connection
charges
may
apply)
or
via
CD-ROM.
For
more
specific
information
and
links,
go
to
www.microsoft.com.
For
technical
assistance
with
installation
of,
or
questions
related
to,
Service
Packs
for
your
preinstalled
Microsoft
Windows
product,
refer
to
the
Microsoft
Product
Support
Services
Web
site
at
http://support.microsoft.com/directory/,
or
you
can
contact
Customer
Support
Center
at
the
phone
number(s)
listed
in
Some
fees
might
apply.
Getting
help
on
the
Web
The
Lenovo
Web
site
on
the
World
Wide
Web
has
up-to-date
information
about
Lenovo
computers
and
support.
The
address
for
the
Lenovo
home
page
is
http://www.lenovo.com.
You
can
find
support
information
for
your
Lenovo
3000
computer
at
www.lenovo.com/support.
Research
this
Web
site
to
learn
how
to
solve
problems,
find
new
ways
to
use
your
computer,
and
learn
about
options
that
can
make
working
with
your
Lenovo
computer
even
easier.
Calling
the
Customer
Support
Center
If
you
have
tried
to
correct
the
problem
yourself
and
still
need
help,
during
the
warranty
period,
you
can
get
help
and
information
by
telephone
through
the
Customer
Support
Center.
The
following
services
are
available
during
the
warranty
period:
v
Problem
determination
-
Trained
personnel
are
available
to
assist
you
with
determining
if
you
have
a
hardware
problem
and
deciding
what
action
is
necessary
to
fix
the
problem.
©
Copyright
Lenovo
2006
31