Apple xserve Service Manual

12 - Xserve Troubleshooting

Startup Symptom Charts

Symptom Charts

The Symptom Charts included in this chapter will help you diagnose specific symptoms 

related to the product. Because cures are listed on the charts in the order of most likely 

solution, try the cures in the order presented. Verify whether or not the product continues 

to exhibit the symptom. If the symptom persists, try the next cure. 

Note:  If a cure instructs you to replace a module, reinstall the original module before you 

proceed to the next cure.

1. Verify that the system ID button on the back of the logic board aligns with the 

opening in the chassis back panel. If it does not, realign the logic board.

2. Verify the power outlet is good.

3.

Reseat the ATA controller board.

4.

Replace the power cord. 

5.

Disconnect external devices, including the monitor, and start up the server.

6.

Remove internal PCI and AGP cards and start up the server.

7.

Verify that the power supply is properly connected to the logic board and drive 

interconnect board.

8.

Verify the front panel board cable is properly connected at both ends.

9.

Reseat the front panel board.

10. Verify all cable connections to the drive interconnect board.

11. Replace the power supply.

12. Replace the ATA controller board.

13. Replace the front panel board cable.

14. Replace the front panel board.

15. Replace the drive interconnect board.