Datalogic Scanning DS4600A User Manual

Page of 63
DS4600A 
TROUBLESHOOTING GUIDE 
Problem
 
Suggestions
 
Power On
the “Power 
On”/”Ready” LED is 
not lit 
Is power connected? 
If using a power adapter (like PG 220), is it connected to a 
wall outlet? 
If using rail power, does rail have power? 
If using C-Box 100, does it have power (check switch and 
LED)? 
Measure voltage either at pin 13 and pin 25 (for 25-pin 
connector) or at spring clamp 1 and 2 (for C-BOX 100). 
 
On line Mode
EXT TRIGGER LED 
is not lit (when 
external trigger 
activates) 
Is sensor connected to EXT TRIG pins (18 and 19 for 25-
pin connector)? 
Is power supplied to photo sensor? 
Is power supplied to EXT TRIG+ (NPN output)? 
Is EXT TRIG- grounded (PNP output)? 
Is the correct polarity observed (current flowing from EXT 
TRIG+ to EXT TRIG-)? 
Are the photo sensor LEDS (if any) working correctly? 
Is the sensor/reflector system aligned? 
 
On line Mode
EXT TRIGGER LED 
is correctly lit but 
nothing happens (no 
reading results) 
Is the software configuration consistent with the application 
condition (operating mode etc.)? 
In the WinHost program select the OPERATING MODE 
tab and check for related parameters 
 
Serial On line 
Mode
the reader is not 
triggered (no reading 
results) 
In the WinHost program select the OPERATING MODE 
tab and check if serial on line is enabled as operating 
mode 
Are the Start – Stop characters correctly assigned? 
Is the serial trigger source correctly connected and 
configured? 
 
On line Mode and 
Serial On Line
: 
Reader doesn’t 
respond correctly to 
the expected 
external signals end 
In the WinHost program select the OPERATING MODE 
tab and check the TIMEOUT parameterization. 
 
 
 
 
 
 
42