Symbol MC70 User Manual
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MC70 User Guide
Single Slot USB/Serial Cradle
Table 6-3
Troubleshooting the Single Slot USB/Serial Cradle
Symptom
Possible Cause
Action
LEDs do not
light when EDA
or spare battery
is inserted.
light when EDA
or spare battery
is inserted.
Cradle is not receiving
power.
power.
Ensure the power cable is connected securely to both the cradle and to
AC power.
AC power.
EDA is not seated firmly
in the cradle.
in the cradle.
Remove and re-insert the EDA into the cradle, ensuring it is firmly
seated.
seated.
Spare battery is not
seated firmly in the
cradle.
seated firmly in the
cradle.
Remove and re-insert the spare battery into the charging slot, ensuring
it is firmly seated.
it is firmly seated.
EDA battery is
not charging.
not charging.
EDA was removed from
cradle or cradle was
unplugged from AC
power too soon.
cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure EDA is seated correctly.
Confirm main battery is charging under Start - Settings - System -
Power. The standard capacity battery (1900 mAh) fully charges in less
than four hours. The extended capacity battery (3800 mAh) fully
charges in less than eight hours.
Confirm main battery is charging under Start - Settings - System -
Power. The standard capacity battery (1900 mAh) fully charges in less
than four hours. The extended capacity battery (3800 mAh) fully
charges in less than eight hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
battery.
The EDA is not fully
seated in the cradle.
seated in the cradle.
Remove and re-insert the EDA into the cradle, ensuring it is firmly
seated.
seated.
Ambient temperature of
the cradle is too warm.
the cradle is too warm.
Move the cradle to an area where the ambient temperature is between
0
0
o
C and 35
o
C.
Spare battery is
not charging.
not charging.
Battery not fully seated
in charging slot.
in charging slot.
Remove and re-insert the spare battery in the cradle, ensuring it is
firmly seated.
firmly seated.
Battery inserted
incorrectly.
incorrectly.
Re-insert the battery so the charging contacts on the battery align with
the contacts on the cradle.
the contacts on the cradle.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
battery.
Ambient temperature of
the cradle is too warm.
the cradle is too warm.
Move the cradle to an area where the ambient temperature is between
0
0
o
C and 35
o
C.
During data
communication,
no data
transmits, or
transmitted data
was incomplete.
communication,
no data
transmits, or
transmitted data
was incomplete.
EDA removed from
cradle during
communications.
cradle during
communications.
Replace EDA in cradle and retransmit.
Incorrect cable
configuration.
configuration.
See the system administrator.
Communication software
is not installed or
configured properly.
is not installed or
configured properly.
Perform setup as described in the MC70 Integrator Guide.