Symbol MC70 User Manual
6 - 8
MC70 User Guide
Vehicle Cradle
Four Slot Spare Battery Charger
Table 6-5
Troubleshooting the Vehicle Cradle
Symptom
Possible Cause
Action
EDA battery charging
LED does not light up.
LED does not light up.
Cradle is not receiving
power.
power.
Ensure the power input cable is securely connected to the
cradle’s power port.
cradle’s power port.
EDA battery is not
recharging.
recharging.
EDA was removed from
the cradle too soon.
the cradle too soon.
Replace the EDA in the cradle. The standard capacity battery
(1900 mAh) fully charges in less than four hours. The extended
capacity battery (3800 mAh) fully charges in less than eight
hours.
(1900 mAh) fully charges in less than four hours. The extended
capacity battery (3800 mAh) fully charges in less than eight
hours.
Battery is faulty.
Replace the battery.
EDA is not placed
correctly in the cradle.
correctly in the cradle.
Remove the EDA from the cradle, and re-insert correctly. If the
battery still does not charge, contact customer support.
The EDA battery charging LED slowly blinks amber when the
EDA is correctly inserted and charging.
battery still does not charge, contact customer support.
The EDA battery charging LED slowly blinks amber when the
EDA is correctly inserted and charging.
Ambient temperature of
the cradle is too warm.
the cradle is too warm.
Move to an area where the ambient temperature is between 0
o
C
and 35
o
C.
No data transmitted,
or transmitted data
was incomplete.
or transmitted data
was incomplete.
EDA removed from cradle
during communication.
during communication.
Replace EDA in cradle and retransmit.
No null modem cable was
used.
used.
Some external devices require a null modem cable. Retransmit
using a null modem cable.
using a null modem cable.
Incorrect cable
configuration.
configuration.
See the system administrator.
Cable missing or
disconnected.
disconnected.
Re-connect cable.
Table 6-6
Troubleshooting The Four Slot Spare Battery Charger
Symptom
Possible Cause
Action
Battery not
charging.
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
from the charger or
charger was unplugged
from AC power too soon.
Re-insert the battery in the charger or re-connect the charger’s power
supply. The standard capacity battery (1900 mAh) fully charges in less
than four hours. The extended capacity battery (3800 mAh) fully
charges in less than eight hours.
supply. The standard capacity battery (1900 mAh) fully charges in less
than four hours. The extended capacity battery (3800 mAh) fully
charges in less than eight hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
battery.
Battery contacts not
connected to charger.
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
contacts facing down.
Ambient temperature of
the cradle is too warm.
the cradle is too warm.
Move the cradle to an area where the ambient temperature is between
0
0
o
C and 35
o
C.