Toshiba P30 Series User Manual

User’s Manual

8-8

Troubleshooting

Hard disk drive

CD-RW/DVD-ROM

drive

Problem

Procedure

Computer does not

boot from hard drive.

Insert a system diskette and reboot.
There may be a problem with your operating

system files. Refer to your OS documentation.

Slow performance

Your files may be fragmented. Run SCANDISK

and defragmenter to check the condition of your

files and disk. Refer to your OS documentation

or online HELP for information on running

SCANDISK and the defragmenter.
Contact your dealer if the problems continue.

Problem

Procedure

You cannot access a

CD/DVD in the drive.

Make sure the drive's drawer is securely.

Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is

properly seated. It should lie flat with the label

facing up.
A foreign object in the drawer could block laser

light from reading the CD/DVD. Make sure there

is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe

it with a clean cloth dipped in water or a neutral

cleaner. Refer to Media care section in

cleaning.