Toshiba P30 Series User Manual

User’s Manual

8-10

Troubleshooting

DVD±R/±RW drive (DVD Dual Drive)

Problem

Procedure

Some CD run correctly,

but others do not.

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software's needs.

Check the CD/DVD's documentation.
Check the type of CD/DVD you are using. The

drive supports:
DVD-ROM:

DVD-ROM, DVD-Video, DVD-R,

DVD-RW, DVD+R, DVD+RW

CD-ROM:

CD-DA, CD-Text, Photo CD

(single/multi-session), CD-ROM

Mode 1, Mode 2, CD-ROM XA

Mode 2 (Form1, Form2),

Enhanced CD (CD-EXTRA), CD-

G (Audio CD only), Addressing

Method 2

Check the region code on the DVD. It must

match that on the DVD±RW drive.

You cannot access a

CD/DVD in the drive.

Make sure the drive's drawer is securely closed.

Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is

properly seated. It should lie flat with the label

facing up.
A foreign object in the drawer could block laser

light from reading the CD/DVD. Make sure there

is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe

it with a clean cloth dipped in water or a neutral

cleaner. See the Media care section in

cleaning.