Lucent Technologies merlin messaging system User Manual
Verifying Immediate Call Handling
If your system is set up for Immediate Call Handling:
Step
Procedure
1
Call in on a line answered by Automated Attendant Service.
Automated Attendant Service should answer after approximately one
ring
Automated Attendant Service should answer after approximately one
ring
2
If Multiple Automated Attendants are programmed, verify that the
correct Automated Attendant answers
correct Automated Attendant answers
3
Verify that the correct prompt programmed for Automated Attendant
Day or Night Main menu (depending on time of day you run the test)
plays
Day or Night Main menu (depending on time of day you run the test)
plays
4
Repeat this test for each line answered by Automated Attendant
Service
Service
Procedures
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Verifying Immediate Call Handling
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt4.htm [2/2/2000 2:33:03 PM]