Lucent Technologies merlin messaging system User Manual
Programming Call Handling Methods
The MERLIN Messaging Automated Attendant Service provides four call handling methods
that allow external, incoming calls to be answered by either the Automated Attendant or
system operator:
that allow external, incoming calls to be answered by either the Automated Attendant or
system operator:
Site-specific communications system Call Handling information is included on
communications System Planning Forms addressing the following topics:
communications System Planning Forms addressing the following topics:
System Numbering: Extension Jacks
●
Group Coverage
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Group Calling
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The following sections describe each Call Handling method and the related programming steps
required.
required.
Procedures
Programming Call Handling Methods
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