Lucent Technologies Release 3 Version 8 User Manual
Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Database Items
2-135
ONACDOUT
(real-time)
(real-time)
2
Database tables
2
The ONACDOUT (real-time) item appears in the following database
tables:
tables:
Split/skill tables
The current number of POSITIONS that are on outbound calls placed by
an adjunct to this split/skill. Available for outbound calls on Generic 3
switches with the ASAI feature.
an adjunct to this split/skill. Available for outbound calls on Generic 3
switches with the ASAI feature.
This is a status item.
ONACWIN
(real-time)
(real-time)
2
Database tables
2
The ONACWIN (real-time) item appears in the following database tables:
Split/skill tables
The current number of POSITIONS that are in ACW for this split/skill and
on inbound extension calls. These agents also appear in INACW.
ONACWIN includes agents receiving extension calls from ACW
associated with split/skill ACD calls and from ACW not associated with an
ACD call.
on inbound extension calls. These agents also appear in INACW.
ONACWIN includes agents receiving extension calls from ACW
associated with split/skill ACD calls and from ACW not associated with an
ACD call.
This is a status item.
ONACWOUT
(real-time)
(real-time)
2
Database tables
2
The ONACWOUT (real-time) item appears in the following database
tables:
tables:
Split/skill tables
The current number of POSITIONS that are in ACW for this split/skill and
on outbound extension calls. These agents also appear in INACW.
ONACWOUT includes agents making extension calls from ACW
associated with split/skill ACD calls and from ACW not associated with an
ACD call.
on outbound extension calls. These agents also appear in INACW.
ONACWOUT includes agents making extension calls from ACW
associated with split/skill ACD calls and from ACW not associated with an
ACD call.
This is a status item.