Nortel Networks NN43119-101 User Manual

Page of 136
Managing IP Softphone 2050 calls
56
To enable the IP 2050 Softphone TAPI Service Provider:
1. Select 
Start > Control Panel > Phone and Modem Options
.
The Phone and Modems Options window opens.
2. Click 
Advanced
.
3. From the list of available Telephony Providers, select 
IP Softphone 
2050 TAPI Service Provider
.
4. Click 
OK
.
To make a call using Microsoft Outlook:
Note: 
The IP Softphone 2050 must be active before making a call.
1. On the Contacts list, right-click on the name of the contact you want 
to call and select 
Call Contact
.
The New Call dialog box displays.
2. Click the 
Dialing Options
 button.
3. From the 
Connect using line
 menu, select 
Nortel IP Softphone 
2050 Line
4. Click 
OK
.
5. From the New Call dialog box, select 
Start Call
.
For errors encountered when using the IP Softphone 2050 TAPI Service 
Provider, see “TAPI problems” on page 127.
Viewing active status
The status appears on the window title bar as shown in the following 
table:
Table 2: Viewing active status
Status
Description
Incoming Call
There is an incoming call.
On Call
A call is active.