Nortel Networks NN43119-101 User Manual
Managing IP Softphone 2050 calls
54
Click the ROD key to start or stop the call recording. This key is
associated with the active user ID and is displayed only if a call is active.
The ROD key blinks while it is connecting to the call recording application,
and is lit when the call is recording.
associated with the active user ID and is displayed only if a call is active.
The ROD key blinks while it is connecting to the call recording application,
and is lit when the call is recording.
The ROD key is displayed in the following scenarios:
•
Normal operation - Click the ROD key during an active call to record
the call.
the call.
•
Call Recording (CR) application in ROD Mode - Click the ROD key
during an active call to record the call
during an active call to record the call
•
Bulk Recording - For an active call or unregistered DN/Position ID,
call recording is initiated even though the ROD key is not pressed.
call recording is initiated even though the ROD key is not pressed.
Using SAVE key
Use the
SAVE
feature key to save the recording of an active call. This key
is associated with the active user ID and is operational only if a call is
active.
active.
The
SAVE
key is displayed in the following scenarios:
•
Normal operations - If the
SAVE
key is clicked during an active call,
the call is saved.
•
CR application in Bulk Record + Save everything mode - Recorded
conversation is saved at the end of the call. If the
conversation is saved at the end of the call. If the
SAVE
key is
clicked, then the call is not saved.
•
CR application in Bulk Record + Delete everything mode - Recorded
conversation is deleted at the end of the call. If the
conversation is deleted at the end of the call. If the
SAVE
key is
clicked, then the call is saved.
1. Click the
ROD
key during an active call.
2. To stop the call recording, click the
ROD
key
again.