Lucent Technologies 4.1 User Manual

Call reporting (often referred to as Station Message Detail Recording or SMDR)
provides detailed tracking of telephone usage in a printed report. This System
Programming procedure allows you to specify whether all calls or outgoing calls
only are to be included on call reports.

■

Date (#101)  and System Time (#103).

■

The call report page header prints in the Display Language (#303)
specified for extension 10.

■

If Account Code Entry (optional or forced) is used to enter an account
code for a call (for example, to charge calls to specific departments or
projects), the account code prints on the call report. If there are entries in
the Forced Account Code List (#409), only valid account codes and any
other entered digits up to 16 print on the call report.

■

Marked System Speed Dial Numbers appear on the call report as Fnnn,
where nnn is the Speed Dial code.

■

If you use Automatic System Answer or Direct Extension Dial, you may
want to set SMDR Talk Time (#611) to Active to print on call reports the time

a user spends on an incoming outside call—from the time the user answers

the call to the time the call is disconnected from the system.

■

You can use SMDR Output Format (#610) to identify whether a maximum of
15 digits or 24 digits is printed for dialed numbers on the call report.

■

For instructions on notifying the system that the printer has been aligned to
the top of a new page, see SMDR Top Of Page (#609).

■

If you use Caller ID, SMDR reports include the telephone numbers of

incoming calls.

This feature requires special hardware and/or software. For more information,

1 = All Calls (outgoing and incoming)   

✔

2 = Outgoing Only

To identify the type of calls to include for call reporting:

1.

Press [

] [

] [

] [

] [

] [

] [

] [

] [

].

2.

Press [

] until the appropriate value displays.

3.

Select another procedure or exit programming mode.

SMDR Record Type (#608)