Citel 6000 Guía Del Usuario
PBXgateway
™
& EXTender
TM
6000 System Administrator’s Guide
2 5 7
ConneX Mobile Application Commands - Norstar
When using a Norstar digital set, select Feature 808 to invoke “Long Tones” after logging into the IVR.
This will enable the phone to see all other subsequent phone commands.
The following table lists the Norstar MobileConneX application commands and corresponding actions:
This will enable the phone to see all other subsequent phone commands.
The following table lists the Norstar MobileConneX application commands and corresponding actions:
Action Commands
Off Hook (get KSU dialtone)
Note: This accesses the first unlit
button. If not a line key, user must press
**key.
Off Hook (get KSU dialtone)
Note: This accesses the first unlit
button. If not a line key, user must press
**key.
Call the KSU
→ Press * * * → wait for dialtone
Hook Flash (to answer another call or
switch between calls). A short tone will
indicate another incoming call
switch between calls). A short tone will
indicate another incoming call
Press * * * to answer second call
→ press *** again to return
to first call
Access a specific feature/line key.
These are pre-programmed for the
user’s extension on the PBX
These are pre-programmed for the
user’s extension on the PBX
Press * * key to access the feature. Use 1 for a, 2 for b, 3 for
c, etc … use 0 for j
c, etc … use 0 for j
Put call on Hold
Press # # H
→ follow prompts to take call off hold.
Hang Up/Release Call
Press # # O
→ caller is released
Set up a conference call
Press # # H
→ hear dialtone → Press * * key number for
next line
→ hear dialtone → dial DN of attendee → press # #
C to add attendee.
Transfer a call
Press # # T
→ hear dialtone → dial extension → press # # O
again to transfer call
Enable/Disable ConneX application
1
Call the KSU
→ Press # # 0 (zero) → follow prompts
Access Interactive Voice Response
(IVR) System
(IVR) System
2
Press # # #
→ follow prompts
Check Voicemail Status
Press # # 1
→ follow prompts
Do Not Disturb (DND)
Press # # 9 when on an active call to enable DND (Do Not
Disturb). If not on an active call use the DND softkey.
Disturb). If not on an active call use the DND softkey.
Reset the ConneX Session on the port.
Press # # 5
→ follow prompts
1
You control when incoming calls are directed to your mobile phone depending on your needs.
2
You can use the IVR system to setup password and dialback number or test dialback number if mode is
set to Roaming.