Nintendo SPR-001 Manual Do Utilizador

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Tr
oubleshooting
Troubleshooting
99
98
 Problem 
Solution
 Problem 
Solution
My SD Card is not responding
t
Has the SD Card been correctly inserted into the system?
  Insert the SD Card gently but firmly until it clicks into place in the SD Card slot on the side of 
the system 
(page 34)
.
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Is the SD Card broken?
  Use a computer or digital camera to confirm that you can correctly see files on the SD Card.
I can’t view the photos stored on 
the SD Card
t
Are there photos on the SD Card that can be displayed using Nintendo 3DS Camera?
  Nintendo 3DS Camera can only display photos taken on the Nintendo 3DS XL system. Photos 
taken on a digital camera or mobile phone cannot be displayed.
Even though a Game Card has  
been inserted, the icon for the soft-
ware title does not appear and  
the HOME Menu displays:  
“There is nothing inserted into  
the Game Card slot.”
t
Is the Game Card inserted properly?
  Remove the Game Card and properly reinsert it until it clicks into place. If this doesn’t work, try 
reinserting it a few more times 
(page 45)
.
t
Are you using a software title from a different region?
  Only Nintendo 3DS and Nintendo DSi software titles matching the region of the system will 
work. Software titles from different regions may not function.
I can’t play my game
t
Are Parental Controls set to restrict the use of software based software ratings?
  Enter the PIN and disable Parental Controls temporarily, or disable the Parental Controls option 
that restricts the use of software based on software ratings 
(page 80)
.
This message appears while playing 
Nintendo DS / Nintendo DSi  
software: “An error has occurred. 
Press and hold the POWER Button to 
turn the system off. Please refer to 
the Operations Manual for details.”
  Turn off the power, then turn it back on and try again, carrying out the same procedure as  
before. If the error message still appears, there may be a fault with your system. Please contact 
the Nintendo Customer Support for assistance 
(pages 109 – 111)
.
My system suddenly enters 
Sleep Mode
  It may have entered Sleep Mode as the result of  
an external magnetic field. Move your system  
away from magnetic objects, including other 
Nintendo 3DS / Nintendo 3DS XL systems. 
  
Note: Stacking this system on top of other  
Nintendo DS systems may also result in the system  
entering Sleep Mode.
I am having difficulty using wireless 
communications (communications  
are interrupted and the game cannot 
be played smoothly)
t
Is one of the following signal strength icons 
 or 
 shown on screen?
  Signal strength appears to be poor. Move closer to the other player(s), and remove obstructions 
between the systems.
I can’t use the microphone /  
My voice isn’t recognised
t
Does this software title or section of it use the microphone?
  The microphone is only usable in software titles or sections of software titles that support it.
t
Is the microphone working properly?
  Select MIC TEST in System Settings to confirm that the microphone is functioning properly 
(page 69)
.
t
Are voices other than your own, such as those of family and friends, recognised  
correctly?
  There are individual differences in speech recognition rates. Some voices are more difficult to 
recognise than others.
t
Is a headset with microphone attached?
  Try removing the headset with microphone and using the system microphone instead.
The microphone reacts  
unexpectedly / There is feedback* 
coming from the speakers
t
Is the system being used in a noisy environment, or in a place where the volume 
is very high?
  The microphone may be reacting to audio output from the speaker or ambient noise. Try to 
move away from the source of the noise, reduce the speaker volume, use headphones or try  
to prevent any background noises.
* What is “feedback”?
Feedback is the term used to refer to the high-pitched screeching sound caused by a loop being 
created when sounds picked up by the microphone are played back through the speakers and are 
then picked up again by the microphone.
t
Is a headset with microphone attached?
  Headsets with microphones can sometimes cause feedback. Try removing the headset with 
microphone.
My steps aren’t being counted
t
Is the Nintendo 3DS XL system open?
 Your steps will only be counted if the power to the system is on and it is closed.
t
Is the system in a loosely-hanging bag, or is it hanging from a wrist strap?
  There may be cases where the system cannot correctly count your steps. If it is put in a loosely-
hanging bag while walking, step data may not be counted accurately. If you want to put the 
system in a bag while carrying it around, use a tight-fitting bag such as a belt pouch.
Note:
t
 
Depending on the conditions, the step count might be higher or lower than the number of actual 
steps taken.
t
 
Do not put the system into your back pocket. Subjecting the system and LCD screens to excessive 
force, for example sitting on them, can damage them and lead to injury or malfunction.
t
Are you continuing to use the system while a Nintendo DS / Nintendo DSi software 
title is in use?
  If Nintendo DS / Nintendo DSi software titles aren’t closed for a period of, or exceeding, seven 
consecutive days, only steps for the initial seven days will be recorded. After saving your game, 
turn the software off.