Lucent Technologies 555-235-100 Manual Do Utilizador

DEFINITY ProLogix Solutions Release 2 Overview 

555-235-100

Issue 2 June 1999 5-19

ANI/II Digits Routing

ASA Routing

Best Service Routing Single Site

EWT Routing

Vector Directory Number Calls Routing

Wildcard Matching

The Call Center Elite package enhances your Call Center by including all the capabilities of the Call Center 
Deluxe package in addition to the following features:

Expert Agent Selection

Reason Codes for Login, Logout, and ACW