LaCie 400USB 用户手册

LaCie d2 DVD

±RW Drive 

User Manual

page 

Troubleshooting

The drive is not 

recognized by the 

computer.

Have the FireWire/USB driv-

ers been installed correctly and 

enabled?

: Go to Start > Settings > Control Panel > System 

> Hardware tab > Device Manager button > USB Controller or IEEE 

1394 Controller. Click on the + sign next to the controller icon, and you 

should see your device listed.

: Go to Start > Control Panel 

> Performance and Maintenance > System > Hardware tab > Device 

Manager button > USB Controller or IEEE 1394 Controller. Click on 

the + sign next to the controller icon, and you should see your device 

listed.
If you still can’t see your device, recheck the cables and try the other 

troubleshooting tips listed here.

The drive is not 

running notice-

ably faster when 

connected via Hi-

Speed USB 2.0.

Are there other USB or FireWire 

devices connected to the same port 

or hub?

Disconnect any other USB or FireWire devices and see if the drive’s 

performance improves.

Is the drive connected to a USB 

hub?

A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 

speeds if it is connected to a Hi-Speed USB 2.0 port or hub. Make sure 

your USB hub supports Hi-Speed USB 2.0.

Is the drive connected to a Hi-

Speed USB 2.0 port on your 

computer?

Make sure that the Hi-Speed USB 2.0 drivers for both your host bus 

adapter and device have been installed correctly. If in doubt, un-install 

the drivers and re-install them.

Does your computer or operating 

system support Hi-Speed USB 

2.0?

See 

sections 1.1, Minimum System Requirements

 and 

4.8, Data Trans-

fers

 for more information.

The drive is work-

ing slowly.

Is the drive connected directly to 

the host computer?

Make sure that your drive is connected directly to the computer 

(see 

sections 2.3, Connecting he USB Cable

 or 

2.4, Connecting the 

FireWire 400 Cable

 for more information). For best performance, avoid 

daisy-chain configurations and connect devices directly to the computer. 

For more information, see 

section 4.8, Data Transfers

.

DVD-Video 

playback does not 

work.

Have you installed the appropriate 

MPEG-2 software decoder?

Ensure that the MPEG-2 software has been installed correctly. See the 

help section of the software program for more information.

Has the LaCie drive been set as 

the default DVD drive in your 

DVD playback software?

Consult the Help section of  your DVD playback software for informa-

tion on how to configure your LaCie drive as your default DVD player.

Are you running other software 

programs simultaneously?

Check to see if other programs are running. If so, close them. Depend-

ing on your computer’s configuration, playback may be possible only if 

the DVD player software is the only program running.