American Water Heater Residential Gas Water Heaters Benutzerhandbuch

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Only qualified service technician, as defined in Qualifications using 
appropriate test equipment, should perform any service procedures 
on the water heater.
 
NOTE: If you are not qualified and licensed or certified as required 
by the authority having jurisdiction to perform a given task do not 
attempt  to  perform  any  of  the  diagnostic  or  service  procedures 
described in the following section.
If you do not understand the instructions in the following section do 
not attempt to perform any procedures.
Call the technical support phone number listed on the back cover of 
this manual for further technical assistance or to locate a qualified 
service technician in your area.
FAULT AND ALERT CONDITIONS
FAULT CONDITIONS
When the control system declares a Fault condition it will display a 
Fault message on the control system's LCD with an exclamation "!" 
mark. The control system will lock out and disable heating operation 
until the condition is corrected. The water heater must be serviced 
by a qualified service technician before operation can be restored.
ALERT CONDITIONS
When the control system declares an Alert condition it will display 
an Alert message on the control system's LCD with a question "?" 
mark.  The  water  heater  will  continue  to  operate  during  an  Alert 
condition  but  the  water  heater  must  be  serviced  by  a  qualified 
service technician as soon as possible.
RESETTING CONTROL SYSTEM LOCK OUTS
To reset the control system from a lock out condition; turn off the 
switch in front of the unit for approximately 20 seconds and then 
back on. Keep in mind: if the condition that caused the Fault has 
not been corrected, the control system will continue to lock out.
DIAGNOSTIC CHECKS
Turn off power to the water heater
before performing any service.
Electrical Shock Hazard
Label all wires prior to disconnecting
when performing service. Wiring errors
can cause improper and dangerous
operation.
Verify proper operation after servicing.
Failure to follow these instructions can
result in personal injury or death.
The following section, Fault And Alert Messages lists some of the 
messages the control system will display on the LCD when there 
are  operational  problems. This  is  not  a  complete  list. Along  with 
each of the Fault and Alert messages described there will be a list 
of possible causes and things to check and repair.