Cisco Cisco Agent Desktop 8.0 Technische Referenzen

CAD can create debugging logs, although by default this capability is disabled. If you 
want debugging turned on, you must edit the appropriate configuration file. 

Debugging information is written to the various debug files, all of which have a *.dbg 
suffix. These files are located in the …\Cisco\Desktop\log directory.

NOTE:  It is recommended that if you want to read a debugging log 
generated by CAD-BE on a computer with a Linux operating system, and you 
are using a computer with a Windows operating system, you open the 
debugging log with Microsoft Wordpad.

The debug files are numbered, up to the total number of files set in the configuration 
file (the default number is 2). For example:

■

agent0001.dbg

■

agent0002.dbg

When agent0001.dbg reaches its size limit, it is closed and agent0002.dbg is 
created. When the total number of debug files have been created, the first debug file 
is overwritten.

CAD-BE debug files are numbered, up to the total number of files set in the 
configuration file. The file without an appended number is the current file, and the file 
with the highest number is the oldest. For example:

■

CadBE.dbg

■

CadBE.dbg.1

■

CadBE.dbg.2

1. Open the appropriate configuration file.

2. Under the section headed [Debug Log], set the debugging threshold to an 

appropriate value. For example:

THRESHOLD=DEBUG

3. Save the configuration file with the new setting.