Cisco Cisco Agent Desktop 8.0 Technische Referenzen
Cisco CAD Service Information 7.1
34
November 2006
Debugging for Cisco Desktop Monitoring Console
The Cisco Desktop Monitoring Console is a Java application with its own debug
methods. The configuration file that controls debugging does not follow the CAD
standard debugging thresholds.
methods. The configuration file that controls debugging does not follow the CAD
standard debugging thresholds.
The configuration file is located on the computer where the CAD services are
installed, at:
installed, at:
C:\Program Files\Cisco\Desktop\Tomcat\conf\smc.cfg
To turn on debugging:
1. In a text editor, open smc.cfg.
2. Locate the line that starts with:
log4j.rootLogger=<threshold> …
and replace <threshold> with the desired debugging level (see
).
3. Save the configuration file.
The available debugging options are:
Debugging for the IP Phone Agent Client
The Cisco IP Phone Agent Client is a JSP application with its own debug methods.
The configuration file that controls debugging does not follow the CAD standard
debugging thresholds.
The configuration file that controls debugging does not follow the CAD standard
debugging thresholds.
Off
Turns off debugging. This is the default setting.
Table 14.
Cisco Desktop Monitoring Console and IP Phone Agent client debugging
options
options
Option
Records:
DEBUG
Debug messages.
INFO
Debug and informational messages
WARN
Debug, informational, and warning messages.
ERROR
Debug, informational, warning, and error messages
FATAL
Debug, informational, warning, error, and fatal messages
ALL
All messages.
OFF
Debugging is turned off.
Table 13.
Debugging Thresholds — Continued
Threshold
Records: