Cisco Cisco Agent Desktop 9.0 Technische Referenzen

1. On the CAD-BE installation web page, right-click the hyperlink labeled 

CAD-BE logging and debugging file and save it to your computer.

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If using Internet Explorer, save the file to your desktop.

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If using Mozilla Firefox for Windows, save the file to the folder where 
Mozilla Firefox is installed (default is C:\Program Files\Mozilla Firefox).

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If using Mozilla Firefox for Linux, save the file to your home directory.

2. Open the file (CadBE.xml) in a text editor.

3. By default, the debugging threshold is set to TRACE and will generate log 

and debug files on your desktop. To change that value, locate the line:

<level value=”TRACE”> 

and replace TRACE with the desired debug level (see 

4. Save the file with the new setting.

The new debug level will go into effect when you restart CAD-BE.

When setting the debugging threshold, keep in mind that the more detail the 
threshold provides, the slower the performance of your PC and increases the size of 
the debug file.

The available debugging thresholds are:

Debug

• Minor and frequently-occurring normal events. This level is 

usually sufficient for debugging a problem, and will not affect 
the computer’s performance.

Call

• Minor and frequently-occurring normal events

• Entering and exiting functions

Trace

• Minor and frequently-occurring normal events

• Entering and exiting functions

• Detail debugging (for instance, loops)

Dump

• Minor and frequently-occurring normal events

• Entering and exiting functions

• Detail debugging (for instance, loops)

• Byte  dumps