Cisco Cisco MeetingPlace Gateway SIM Anleitung Für Quick Setup

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Troubleshooting Cisco Unified MeetingPlace Integration with Cisco WebEx
How to Resolve End-User Problems
3
 
Cisco WebEx Telephony (TSP) Connection is Down
Problem   
Cisco WebEx telephony connection is down. To verify, check the telephony status. 
Possible Cause   
The telephony connection is lost because the time difference between the 
Cisco Unified MeetingPlace and Cisco WebEx is greater than three minutes.
Solution   
Make sure that you configure the Cisco Unified MeetingPlace Application Server to use 
Network Time Protocol (NTP). You typically configure NTP during the installation of Cisco Unified 
MeetingPlace. After installation, you can use the 
 command to configure NTP.
Solution   
As a temporary workaround, you can use the 
 command to manually set the time of the 
Cisco Unified MeetingPlace Application Server to match the Cisco WebEx authentication server time.
Possible Cause   
The Cisco WebEx certificate expired, or a new certificate was created but not yet 
uploaded.
Solution   
Create and upload a new Cisco WebEx certificate. 
Possible Cause   
The Cisco WebEx TSP adapter hostname was not configured to match the 
Cisco Unified MeetingPlace Application Server hostname.
Solution   
Ask your WebEx Customer Success Manager to verify the Cisco WebEx TSP adapter hostname 
configuration.
Related Topics
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 in the 
 module 
How to Resolve End-User Problems
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Note
Also see the 
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User Not Redirected to Cisco WebEx Site After Login
Note
This topic applies only to 
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