Cisco Cisco MeetingPlace Gateway SIM Anleitung Für Quick Setup
Troubleshooting Cisco Unified MeetingPlace Integration with Cisco WebEx
How to Resolve System Administrator Login Problems
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3.
Click Connect to rejoin the same meeting.
How to Resolve System Administrator Login Problems
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System Administrator Cannot Log In to Cisco WebEx Site Administration
Problem
A Cisco Unified MeetingPlace system administrator cannot log in to the Cisco WebEx Site
Administration.
For example, if the system administrator logs in to the Cisco Unified MeetingPlace Administration
Center and clicks one of the
Center and clicks one of the
links, a “user account update failed”
or a “user privilege update failed” error may appear.
Possible Cause
field in the Cisco Unified MeetingPlace user profile was previously
. After logging in to Cisco WebEx as an end user, the
field was changed
to
Solution
An existing Cisco WebEx site administrator must log in to the Cisco WebEx Site
Administration and manually change the Account Type of the user to “site administrator.”
How to Resolve Recording Problems for Cisco WebEx Web
Meetings
Meetings
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Recordings for External Cisco WebEx Meetings Do Not Work
Possible Cause
The PIN used by Cisco WebEx to log in to Cisco Unified MeetingPlace meetings for
the purpose of recording the meeting has expired. PINs for all Cisco Unified MeetingPlace user
accounts expire after 6 months. There is no way to change a user account (even an automated user
like “recorder”) to not have a PIN that expires.
accounts expire after 6 months. There is no way to change a user account (even an automated user
like “recorder”) to not have a PIN that expires.
Solution
Reset the PIN after it expires by completing the following procedure:
1.
Sign in to Cisco Unified MeetingPlace as profiled user 0002 (with user name “recorder”).
The system prompts you to change your PIN.