Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung
Deleted Agent Does not Appear in List of Inactive
Agents from AppAdmin Page
Agents from AppAdmin Page
Document ID: 108557
Contents
Introduction
Before You Begin
Requirements
Components Used
Conventions
Problem
Solution
Manual Steps to Bring the Agent to the List of Inactive Agents
Related Information
Before You Begin
Requirements
Components Used
Conventions
Problem
Solution
Manual Steps to Bring the Agent to the List of Inactive Agents
Related Information
Introduction
This document explains how to troubleshoot when a deleted agent does not appear in the AppAdmin Inactive
Agents List.
Agents List.
Before You Begin
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco Unified Contact Center Express
•
Microsoft Active Directory Administration
•
Components Used
The information in this document is based on these hardware and software versions.
Cisco Unified Contact Center Express 4.0(x) with Active Directory (AD) integration
•
Microsoft Windows Server
•
Microsoft Active Directory Administration (ADSI edit)
•
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Problem