Cisco Cisco Agent Desktop 9.0 Installationsanleitung

August 4, 2014

111

Upgrading from a Previous Version

of CAD

Overview

Before you upgrade from a previous version of CAD, it is recommended that you read
the CAD 9.0 release notes. Release notes are available at:

http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_release_notes_
list.html

Table 11

contains upgrade paths. Starting at the left column choose your current

operating system. Choose the version of CAD from which you are upgrading and the
data store method you are currently using. Then choose the data storage method you
would like to use with CAD 9.0.