Cisco Cisco Agent Desktop 9.0 Installationsanleitung

August 4, 2014

Installing CAD 9.0

Overview

If you are installing CAD 9.0 as a first time implementation then you must use
Microsoft SQL Server 2008 R2 for your data store.

The installation steps are as follows:

1. Complete the preinstallation preparation. Refer to

for more information.

2. Install and configure SQL Server 2008 R2 (on Side A and Side B in a

redundant system). See

for detailed steps.

3. Install CAD base services on the primary server (Side A) where SQL Server

2008 R2 is installed. Refer to

for

detailed steps.

4. Configure CAD base services on Side A with the CAD Configuration Setup

utility. Refer to

for steps to configure CAD services on the primary server (Side A).

For more information about the CAD Configuration Setup utility refer to

The nodes will appear in the following order: