Cisco Cisco Agent Desktop 9.0 Installationsanleitung

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August 4, 2014
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Recording and Statistics Database Configuration
 
Figure 22. 
Recording and Statistics Database Configuration
NOTE:  Prior implementations of CAD 8.0, 8.5, and 9.0 supported the 
use of flat files or Microsoft SQL Server as the data store. As a matter 
of policy, effective immediately with release 9.0(3), all customers with 
new deployments of any version of Cisco Agent Desktop must use 
SQL Server as the data store, and not flat files. The rationale behind 
this policy is that deployments with a fully replicated SQL Server 
database experience a more complete feature set and better 
performance and stability.
Customers who are upgrading to CAD 9.0(3) from a previous version of CAD 
that was run on Windows Server 2003 (CAD 7.5, 7.6, 8.0, 8.5(1), and 8.5(2a)) 
must migrate to SQL Server 2008 R2 as the data store.