Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installationsanleitung
7-15
Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Chapter 7 Upgrading Cisco CRS 3.5(x) to Cisco CRS 6.0
Re-Imaging Cisco CRS Servers
Table 7-2
Log Files to Back Up Before Re-Imaging
File Name
Notes
C:\CalInstall.log
—
C:\CRSAutorun.log
—
C:\CRSMsiInstallLog.txt
—
C:\CRSMsdeInstallLog.txt
—
C:\CRSMsiUnregister.log (if it exists)
—
C:\jcuLog.txt
—
C:\UpdateTool.log
—
C:\SQLInstallLog.txt
—
C:\SQLUtil.log
—
C:\Updatetool.log
—
C:\Documents and Settings\
Administrator\ Local Settings\Temp\
CRSInstallation\*.*
Administrator\ Local Settings\Temp\
CRSInstallation\*.*
If you are logged in with an account
name other than Administrator, replace
Administrator with that account name.
name other than Administrator, replace
Administrator with that account name.
Make sure to back up all sub-folders in
addition to files in the CRSInstallation
Directory.
addition to files in the CRSInstallation
Directory.
Save these files and folders in a
location other than where you saved
the files above to avoid overwriting
files with the same name.
location other than where you saved
the files above to avoid overwriting
files with the same name.
C:\Program Files\wfavvid\log\MCVD\
*.*
*.*
These files may not exist.
C:\Documents and Settings\
Administrator\ Local Settings\Temp\
log\MARC\*.*
Administrator\ Local Settings\Temp\
log\MARC\*.*
If you are logged in with an account
name other than Administrator, replace
Administrator with that account name.
name other than Administrator, replace
Administrator with that account name.