Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installationsanleitung
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Chapter 7 Upgrading Cisco CRS 3.5(x) to Cisco CRS 6.0
Upgrading the Cisco CRS Software
Step 3
Click OK in the pop-up window that prompts:
The Cisco CRS Installer is about to start. Click OK to continue.
The Cisco CRS Installer performs a series of checks and processes.
After a few moments, the Welcome window appears.
In addition, a pop-up window displays the following message:
*Warning* Disable Cisco Security Agent and virus control software
before proceeding. These applications can interfere with the Cisco CRS
Installer procedure that you are performing and can cause the system
to become unstable.
Step 4
Make sure that all virus control software is disabled and click OK in the pop-up
window.
window.
The Cisco CRS Installer performs a series of pre-installation checks.
Step 5
In the Welcome window, click Next.
It might be a few minutes before Next becomes available.
The LDAP Server Information window appears. This window displays
information for your installation.
information for your installation.
Step 6
In the LDAP Server Information Window:
a.
From the Choose the LDAP Server Type drop-down list, choose the
appropriate LDAP server type for your installation.
appropriate LDAP server type for your installation.
b.
In the Enter LDAP server host name, IP address, or AD Domain field,
enter the host name or the IP address of the LDAP server, or the domain for
Microsoft Active Directory.
enter the host name or the IP address of the LDAP server, or the domain for
Microsoft Active Directory.
If you enter a host name or IP address for one server, that server must be the
publisher. If you are using DC Directory, you can enter information for more
than one server. In this case, enter the IP address or the host name of the
publisher first and separate each entry with a comma (,) or a space.
publisher. If you are using DC Directory, you can enter information for more
than one server. In this case, enter the IP address or the host name of the
publisher first and separate each entry with a comma (,) or a space.
c.
In the Enter LDAP server port field, enter the port number on which the
LDAP server receives the LDAP requests.
LDAP server receives the LDAP requests.
d.
In the Enter LDAP administrator username field, enter the Distinguished
Name of the LDAP administrator.
Name of the LDAP administrator.
e.
In the Enter base location field, enter the Distinguished Name of the LDAP
container in which Cisco CRS configuration information is stored.
container in which Cisco CRS configuration information is stored.