Cisco Cisco Customer Voice Portal 8.0(1)
Exercise Prerequisites
This chapter provides the decision making, hardware and software installation, and data gathering
prerequisites for performing the Unified CVP exercises. It assumes you have studied the basic
information presented in the following documents:
prerequisites for performing the Unified CVP exercises. It assumes you have studied the basic
information presented in the following documents:
•
Cisco Unified Customer Voice Portal Release 7.x Solution Reference Network Design (SRND)
•
Configuration and Administration Guide for Cisco Unified Customer Voice Portal
•
Hardware and System Software Specification for Cisco Unified CVP (BOM)
This chapter contains the following topics:
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•
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Server Hardware and Software Requirements
These exercises are designed as "all-in-one-box" configurations. That is, the CVP software
required for these exercises can run on a single server or virtual server. Requirements for the
server hardware or virtual server you use to create these exercises include:
required for these exercises can run on a single server or virtual server. Requirements for the
server hardware or virtual server you use to create these exercises include:
•
Must be running Windows 2003
•
Must have a minimum of 3 GB of memory for installation and operations
•
These exercises were tested with a CVP virtual server having a virtual Intel dual core 3.4
GHz Xeon processor. The virtual processor powers the call server, VXML server, reporting
server, and all other functions for the all-in-one-box configuration.
GHz Xeon processor. The virtual processor powers the call server, VXML server, reporting
server, and all other functions for the all-in-one-box configuration.
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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Chapter 3